An Offshore Development Center (ODC) is a dedicated development center for software design and development, testing database and technical support activity. It has become a much wanted need of offshore clients and an inevitable possession of established offshore software development companies. An ODC not only reflects splendid efforts and superb technical skills but also trust, compatibility, mutual respect and understanding between the service provider and the client, upon which the success of offshore development center depends.
The Offshore Development Center (ODC) is now a popular business model to lower operating expenses and raise productivity levels by leveraging talent offshore. At Employcoder, an offshore software development company from India.
An Offshore Development Center is a remote counterpart to in-house IT personnel. Imagine it as a virtual department, a dedicated team of software developers situated beyond the doors of your business, though never out of touch. Engaging an offshore software development company allows you to better focus on your core value competencies and dramatically increase your agility while embracing the expertise of Orient Software’s offshore development team.
The Offshore Development Center model is proven as a highly effective tool that gives you greater visibility and predictability throughout your development process.
For selecting an Offshore Development Center, many companies are understandably concerned with the talent base of the individuals who will be working on their projects. This is an important factor in deciding which country to outsource to.India has a great pool of talented software developers with the latest and greatest technology
ODC environment maximizes the use of space, equipment, and other resources, resulting in a decreased time to market. Indeed, this is the primary reason to choose to globalize their development services. Having a shorter timeframe for development projects accommodates the tighter competition.
Cost savings could be as much as 40-80% with a well-managed ODC. These cost savings result,without sacrificing quality or the knowledge base. By opting to work with an offshore software development company, the client has fewer capital expenditures.
At Employcoder uses a special model for application development that uses methodologies, processes, tools, and technology customized for each client’s specific needs. Our ODCs are located in India, fully managed and staffed by our company. Because each Offshore Development Center is dedicated to only one client throughout the length of the project, each team member shows a commitment to the work and embraces the client’s goals and business processes. In this way, they become a valuable extension of the client’s onsite team.
In this phase Employcoder defines scope of service, number of applications & processes to outsource, knowledge transition methodology and roadmap along with price of the contract
In this phase employcoder works with client’s HR and Organization Change Management board to conduct stake holder assessment, staff augmentation, ITIL tool setup, SLO and SLA finalization, Governance structure, Process harmonization and Infrastructure setup. Knowledge Transition happens in this phase including KT documentation and sign-offs.
Employcoder will manage Knowledge Base articles, Known Error Databases, Incidents and Requests will be handled as per the SLAs. New minor enhancements to existing applications are performed during this phase (SDLC for enhancement – Release Management). Managed Production releases (Change management process) is followed. Delivery team will setup backup and recovery sites.
This is a governance and management phase for Service Delivery provided by onsite and offshore teams. Project Management, Resource Management, Risk Management, Scope changes to existing services and managing the new demand spikes for the business services.
To Manage service Employcoder provides visibility to Client’s - Service Delivery Manager, Directors and Sr. Management. SLAs and KPIs are reported in MSR (Monthly Status Report), WSR provide working snap shot of the previous week. Customer Satisfaction (CSAT) Surveys are conducted in this phase. Billing / invoicing is done as per met SLAs.
By taking the data from previous stage (measurement) Employcoder completes analysis of trends and backlogs. Service Improvement areas are identified with client feedback and using the data. Action Plans are shared and implemented in this phase. Most of the customers receive a very matured service at this stage
By this stage, ODC team gets very familiarized with client’s applications and processes. Using Triple I methodology many value creation ideas are introduced to client. Upon approval from client those enhancements are implemented in this service model. The scope of ideas in this phase is usually limited to Managed Services.
By this stage, ODC is well aware of Client’s challenges and needs. Employcoder brings the best industry solutions or ideas to the table to implement. This model can be viewed as Change the Business (CTB) to more profitable venture for client.